IT Managed Services
To deliver IT Managed Services, ebrc relies on its 11-year-experience & ITIL best practices.
ebrc Managed services are delivered according to B.S.R (Business Service Requirements) including:
- Windows service and maintenance
- Reaction and resolution time
- Percentage of availability
- Recovery Time Objective (R.T.O.)
- Recovery Point Objective (R.P.O.)
- Reports in terms of availability, capacity, release management, incident & change management,...
Our added Values
- "Each client is different"
- "Each granular service has to follow the same processes and procedures"
- "We provide solid standardised services to meet specifics needs"
- "ebrc manufactures standard bricks to build unique buildings"
Questions? Specific needs?
Certifications
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